"How to Rent" guide almost flies under the radar

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According to a recent post on the Negotiator blog "Letting agents across the UK are in uproar about the latest How to Rent guide issued yesterday by the Ministry of Housing, Communities and Local Government (MHCLG), which follows a similar update two weeks ago on 26th June.

First published in 2014, the most up-to-date version of the ‘How to Rent: the checklist for renting in England’ guide must be issued to tenants at the beginning of tenancy if a valid Section 21 ‘no fault’ eviction notice can be served on a tenant.

Updates are uploaded to the MHCLG usually between once a year and every six months but many agents are upset that two updates have followed in quick succession.

The short gap between the two updates means some letting agent may have unwittingly issued an out-of-date How to Rent guide to tenants if they manually update their paperwork systems.

Letting agents are also annoyed that the document, which is a PDF, is date-stamped within its title as ‘June 2018’ even though the latest update is for 10th July – which may confuse many agent’s manual and automatic update systems.

One agent, Harry Albert Lettings & Estates, says it believes the latest version update of the guide is “outrageous” because it appears to be identical to the previous version apart from the ‘July 2018’ date on the bottom of the pages and one headline that has been changed from ‘landlords must’ to ‘landlords should’".

Nigel Lewis' post struck me because Sorbet has a simple and easy way to share documents with all of your tenants. Just drag and drop a new file or document into your "agency" docs folder and your tenants will immediately get notified that there is a new document available to view in their tenant app.

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It shouldn’t take more than 30 seconds to complete, the latest version published yesterday can be downloaded here.

Brooke Williams

CEO

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